Thursday, January 20, 2011

Get to know your customers day ~ January 2011

Today is "Get to Know Your Customers Day".  We feel that in the floral business that is every day for us.  When someone calls and asks for a birthday arrangement we have to get to know the sender and the receiver.  It could be something as simple as, "she loves pink", or something as detailed as, "we have been together for 50 years and she is the love of my life".  All of these details are an important part of picking the perfect gift for someone.  

So today we ask your help in getting to know you.  We want to know more about what our customers, or potential customers, like and dislike.  Honestly without you we would not have a reason to open our doors each morning.  Please take a couple of minutes to answer the following questions in the comment section below.  We will draw a name from those that respond and you will receive a gift certificate for $25.00!

1.  What do you consider most when choosing a florist?  This could be price, location, reputation, coupons, or anything of the sort.

2.  Have you seen or heard any advertisements for The Secret Garden in the last 30 days?  If so do you remember where?  Please indicate where.

3.  What one product, or service, would you like to see offered by us that would set us apart from the rest?

4.  If we offered an email, or phone reminder service for birthdays, anniversaries, or holidays would you be interested?

5.  When, and for what occasion(s), did you order flowers for in the past year?

6.  What type of things would you like us to write about in blogs?  Examples: Decorating with flowers, more flower care information, how to order flowers, more pictures of our work, and so on.

Thank you in advance for filling out our short survey.  We look forward to helping you with your next flower purchase.

1 comment:

  1. You may just have to number down in this section like.

    1. blah blah
    2. blah blah

    Then be sure to put your name here in the comments section so that we can get your name in the drawing.
    Hope this helps! ~Lori



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